UTILITY KIOSK
Kiosks are widely used because of its user friendliness and can work for 24/7/365. The contents of Kiosk are developed in Multimedia and are GUI based and hence are user friendly. These Kiosks are placed in strategy locations for easy accessibility. Kiosks can be used for easy availability of information and can be used for collection of payment. This also helps in collection of payment and can work for 24/7 this helps in customers paying the bill. Latest Schemes and products can be displayed in Kiosks. Brand image can be highlighted.
Functions Of Utility Kiosk
Kiosk payment will be through either Cheque or DD or Cash. The denomination of cash will be of Rs 10, 50, 100 and 500. The change will not be given.The Bill will be read through BAR CODE READER and bill will be displayed.The mode of payment can be chosen by the customer. If he chooses Cash, then cash acceptor will get activated and accepts cash to the nearest round figure. Depending upon the cash remitted, the receipt is generated. If the option cheque or DD is choosen, the MICR gets activated and the client has to deposit the cheque through the MICR reader. The receipt will be generated after the MICR accepts the cheque. The cash collected gets accumulated in SECURE BOX and cheques in STACKER. This will open by two keys and a combination key lock. This helps the collection of payment throughout the day or night as these KIOSKS work 24/7/365. The advantages of Utility Kiosks :
- User friendly.
- Can work for 24/7/365.
- Can work in any environment.
- Touch screen Kiosk hence knowledge of computers not necessary.
- Multi lingual Option.
- Dispensing of forms and applications.
- Collection of payment.
- Bar code reader.
- Receipt Printer.
- Multimedia built-in.
- MICR reader
- Can also dispense leaflets.
- Secure BOX
- Collection Box.
- Telephone.
The Utility KIOSKS can be stationed at any place wherever the connectivity is established to back end server of user. The Bandwidth is not a big factor as the data is not transferred to the server.
The typical areas of usage of Utility Kiosks :
- Electricity Department
- Water Board
- Telephone Department
- Revenue Department
- Public Works Department
- City Corporation
|