Quality And Environmental Responsibility
By definition, 24/7 uptime is the quality standard for kiosks. We recognize that quality in the field directly ties to tight QA process control in our factory. E-Pay holds ISO Certification on all customer-facing processes, bringing objective evidence of the highest measures of process and quality control.
Key ISO Certified Disciplines:
- Design Engineering - 70+ design check points are considered to build quality control into the kiosk design itself. Key design quality factors are methodically anticipated, rather than corrected in the field.
- Manufacturing - before shipping, each kiosk passes dual quality checks (50 – 70 point mechanical / electrical). All production is under one roof, ensuring total process control.
- Field Support - all manufacturing and component records are bar-coded / serialized in the factory, providing accurate / on-demand field service records.